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Sub-service

User Research

Interviews and usability sessions with your real customers.

Part of UI/UX & Product Design

About this sub-service

We interview your users and watch them attempt your key tasks, then turn what we find into a prioritised list of design changes. This replaces guesswork about what people want and where they give up.

What you get

  • Customer interviews
  • Moderated usability testing
  • Findings and recommendations
  • Prioritised improvement list

Want this bundled with the rest of UI/UX & Product Design?

We can combine several sub-services into one rollout with a single timeline.